See All Buying Options. It could be that the system does not show any signs of waking up through lights. I figured that out when I first replace the batteries. As it turns out, I had two solutions to my problem. Recently, I just got to work and found that my lock won’t open. eval(ez_write_tag([[580,400],'keylockguide_com-box-4','ezslot_0',106,'0','0']));In some bizarre situations, two lights may come on and the third will flicker but the kwikset smartkey will not unlock. The kwikset will lock when you swipe, and unlock when you tap it; which is really odd. Lucky for me, I only need to rekey the locks to change the keys. Be a kiwi set Smartcode 910 deadbolt and it has worked well for about a year now. Press the programme button while pulling them out. Hi, this is Brandon and Nellie. They work great with Smartthings (v2) accept one thing… I don’t get a battery level from them. Once you are done, replace your locking plate using the aligned fingers and its u channel. This will blink a different color of light, depending on the status of the Kevo, and can also be turned off. Proceed with the Door Handing process. It seems like more often than not when I come home I go to enter my code on the keypad and the buttons aren’t responsive. This is not a smart lock just a basic latch lock with a keypad. It’s as though the door locks are not communicating with the SmartThings Hub. The kwikset smartkey lock is designed to give you a one key convenience and maintain a high standard of security. 1. You do not have to start over; you can re-do that section while maintaining a lock on the other assembly. After this experience, I still maintain my respect for this lock. Change your lock time to normal t avoid battery depletion. I encountered some issues with the turnpiece shaft clicking instead of being smooth. This will actually place the tumbler into a perfect re-keying position. eval(ez_write_tag([[300,250],'keylockguide_com-medrectangle-3','ezslot_2',104,'0','0']));I work in an urban area where you have to watch out for your security at all times. Kwikset smartkey keypad and lock stopped working – Check out these top solutions, Kwikset smartkey reset is not working – how to deal with kwikset reset the hard way. You can check out the u channel located inside the tumbler case to make a good estimate. Additionally, https://keylockguide.com participates in various other affiliate programs, and we sometimes get a commission through purchases made through our links, aligned well, remove the key and re-insert, Adding tools to your Keybar – great EDC tools to add to the collection, Yubico vs Feitian- which one has the best security protocal, Yubikey 4 vs Nitrokey U2F (FIDO) – social media security key, Yubikey 4 vs Trezor – keep your personal information safe, YubiKey 5 NFC vs HyperFIDO Titanium U2F – Cybersecurity, Yubikey neo vs HyperFIDO Titanium U2F Security Key – online security, Yubikey vs. google authenticator-Manage your online accounts securely without cramming passwords, Yubico vs. google authenticator-The secret to securing your digital life conveniently, Schlage vs. Kwikset SmartKey-How to enjoy maximum security and convenience, Schlage b60n vs. Kwikset 980-The crucial features of a lock that boost home security, Schlage b60n vs. b62n-Your precious items deserve maximum security. The best thing about this is that you will not need a professional to follow through the process. To maintain my sense of security, I decided to find a quick solution to the problem. Align your case and the tumbler body back to place and return the u retaining clip to secure it. The Kwikset door lock doesn’t work with BlueTooth or WiFi. The most probable cause is the wrapped door. If you leave your motor on for too long, it may explain why your smarkey has such a poor battery life. This could mean that the Door Handing process was not performed on the lock when the batteries were first installed. The Mastercode must be 4-8 digits. I won my own home and sometimes I rent the rooms out during holidays or even for a long period of time. Top positive review. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds). While you are still holding these parts, you can now add the check ball. ©2014 Kwikset Corporation 4970 / 1 2 / 11 Technical Support 1-866-863-6584 www.kwikset.com. Use a different registered finger to see if it works. Hey All, I have two kwikset locks - one is a 914 and the other is a 916. Usually, the lock will stop working or work in a reverse way when you do not have everything installed correctly. by Kwikset. Enter new Mastercode. Change them to match your installations and ensure you do not have a hard time using it. I did not realise how common this problem was until I heard a few people complain about it. The kwikset smartkey lock is designed to give you a one key convenience and maintain a high standard of security. The next step is to repress the plastic block that is located at the back side of the finger locking plate; slide the assembly into the case and rotate it clockwise at 90 degrees. The bolt or key only goes half way and the motor sounds strained. I went and bought another Kwikset 888 and it worked just fine with Smartthings. Kwikset SmartCode. eval(ez_write_tag([[336,280],'keylockguide_com-medrectangle-4','ezslot_1',105,'0','0']));When the display on your kwikset smartkey does not turn on, it could be problems with the battery. How to fix your kwikset when a simple reset is not working. Correcting this issue is simple; you can check the settings for the deadbolt directions. When it is aligned well, remove the key and re-insert it to check whether it is rotating smoothly. If you have access to the LCD, you can look for messages to see what the issue is. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). What do you do when your kwikset smartkey lock will not turn? Try to confirm that the finger is not poking out of the tumbler body. Ensure you do this along its length. Step 1; disassembling . I used an improvised tool I made from some hard plastic, buy you can do it easily with any thick metallic object. Id the LCD lights up but the Kwikset smartkey lock will not work; it could be that the connection between the main unit and the deadbolt unit is … Allow 10 seconds to elapse, then replace the battery pack into the unit and wait for the LED to signal initialization. This may wear the batteries sooner than they should and you will end up spending more money than you should … Copyright © 2021 | MH Magazine WordPress Theme by MH Themes, Keylockguide.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Using the Snapshot build, out of no where, and for reasons unknown. Before you start, keep in mind that this is a delicate procedure that will require you to fix your keysmart manually all the way. It is easy and not time consuming. Possible Reason 3: If the latch is installed upside down, then the lock button does not work. Your email address will not be published. But it is perfect for an interior door such as storage, office, humidor, wine cellar or some other room you want to keep secure. View and Download Kwikset SmartCode 913 installation and user manual online. Programming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure. If the clutch is disengaged, it will not function either. Do I have to change/add something to get that? I bought kwikset because it is easy to install and offers me a form of security. For a temporary fix, you can try changing the lock time settings. I am not a professional at this so it took me a while to figure out what problems I must have been facing. Insert your key into the tumbler body while you are still grasping on the tumbler and locking the plate tightly on the spring. This post may contain Amazon affiliate links and as an Amazon Associate I earn from qualifying purchases. Additionally, https://keylockguide.com participates in various other affiliate programs, and we sometimes get a commission through purchases made through our links, Adding tools to your Keybar – great EDC tools to add to the collection, Yubico vs Feitian- which one has the best security protocal, Yubikey 4 vs Nitrokey U2F (FIDO) – social media security key, Yubikey 4 vs Trezor – keep your personal information safe, YubiKey 5 NFC vs HyperFIDO Titanium U2F – Cybersecurity, Yubikey neo vs HyperFIDO Titanium U2F Security Key – online security, Yubikey vs. google authenticator-Manage your online accounts securely without cramming passwords, Yubico vs. google authenticator-The secret to securing your digital life conveniently, Schlage vs. Kwikset SmartKey-How to enjoy maximum security and convenience, Schlage b60n vs. Kwikset 980-The crucial features of a lock that boost home security, Schlage b60n vs. b62n-Your precious items deserve maximum security. Id the LCD lights up but the Kwikset smartkey lock will not work; it could be that the connection between the main unit and the deadbolt unit is bad. Test it by pressing any key of the keypad to see if it is not working at all. Write a review. eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-4','ezslot_6',105,'0','0']));eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-4','ezslot_7',105,'0','1']));While you are holding the assembly of the spring and tumbler body, pick up the finger locking bar and place it onto the locking plate. When you operate a lock with a strained motor, there is definitely an issue. Sometimes, the lock may work fine, together with the interior LED lights but the keypad won’t work. Save my name, email, and website in this browser for the next time I comment. Watch out for the check ball and ensure it is secure on one end and the finger lock is on the opposite before you completely slide it out. eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-3','ezslot_1',104,'0','0']));eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-3','ezslot_2',104,'0','1']));I bought kwikset because it is easy to install and offers me a form of security. Devices & Integrations. If programming is successful, the keypad will flash green once with one beep. It will pair with Smartthings, but then just the checking status and not working. references. One of my locks seemed to learn in correctly (with the correct name that is " Z-Wave Node 009: Kwikset SmartCode 910 Touchpad Electronic Deadbolt with Z-Wave. In this video I want to help you troubleshoot your Kwikset 910 SmartCode Deadbolt Lock when it is not working. Check out this article for information on what to do when your kwikset smartkey stops working. 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